Gartner survey reveals 44% of ceos struggle to demonstrate AI financial returns

A recent Gartner survey, conducted between April and May 2026, found that 44% of CEOs globally are unable to demonstrate the financial returns of AI to stakeholders. Despite this challenge, they continue to invest in technology, aiming to reshape their organizations' operations, competition, and growth strategies. The survey, which included 203 CEOs and executives, revealed that 62% prioritized revenue and business growth as key strategic objectives, while 75% planned to increase technology investments. Technology is increasingly seen as a core strategic element, with 80% of CEOs stating it has become a central part of their strategic decisions. The report also highlighted the challenges CEOs face in adapting to change, with 93% expecting economic volatility to significantly impact strategic goals by 2027. However, only 24% felt prepared for this change. Similarly, 79% anticipated that ongoing conflicts would have a major impact, with just 11% feeling ready. AI's influence is also expected to be significant, with 77% of CEOs predicting its impact, yet only 20% feel prepared. To achieve greater AI returns, 63% of CEOs emphasized the need to fundamentally redesign operational models by 2027.