How AI agents are transforming enterprise workflows

OpenAI’s latest Enterprise Signals report highlights how leading firms are leveraging AI agents to shift from assistance to execution, with frontier companies generating 8.3× more output tokens per user than typical firms. Basis, Clay, and Exa Labs exemplify this trend by integrating agents into onboarding, account management, and developer integrations. At Basis, AI-driven onboarding now takes 30 minutes instead of two hours, using Codex to streamline setup and provide immediate access to company-specific skills. Clay’s agents manage deal context across multiple platforms, offering daily priorities to sales teams. Exa Labs’ Codex automates integration opportunities, testing, and review, reducing handoffs across teams. These companies demonstrate how agents can turn workflows into repeatable, measurable processes, with room for experimentation and human oversight. Enterprise leaders are urged to foster environments where employees can test, measure, and refine these AI-driven workflows.