Independent franchisee cuts repricing time by 95% using ChatGPT work

Ted Taylor, an independent franchisee operating three co-branded Schlotzsky’s and Cinnabon restaurants in New Mexico, has significantly improved operational efficiency using OpenAI’s ChatGPT Work. By leveraging the tool, Taylor reduced menu repricing time from five days to one to two hours, cutting costs and freeing up $100,000 in annual cash flow. ChatGPT Work analyzes pricing, sales, and labor data to provide recommendations, helping Taylor avoid uncompetitive price increases and optimize item-level pricing. Taylor also uses ChatGPT Work to manage labor costs, creating schedules that could reduce hourly labor expenses by one to two percentage points, potentially adding $50,000 to $100,000 in annual free cash flow. Additionally, the tool aids in cash reconciliation, reducing monthly reconciliation time from three hours to five to ten minutes. Taylor credits ChatGPT Work with enabling him to focus more on customer service and business growth, stating, 'ChatGPT Work made a deeper local comparison and helped me avoid increases that would have made some items uncompetitive.'