From ChatGPT to Superintelligence: OpenAI Reflects on Growth and Crisis

OpenAI, founded roughly a decade ago to pursue artificial general intelligence (AGI), became a global force following the launch of ChatGPT in November 2022. The product triggered unprecedented growth, expanding the platform from 100 million to over 300 million weekly active users. The accelerated expansion created significant organizational challenges. Recent years were marked by governance complications that led to the unexpected removal of the CEO by the board in 2024, an event later acknowledged as a corporate governance failure. Reinstatement followed within days, solidifying leadership stability. The organization's forward strategy centers on safety through gradual, iterative deployment. OpenAI anticipates AI agents joining the workforce in 2025 and sees superintelligence as the next frontier. From a research lab to a global technology actor, OpenAI has redefined its ambitions as it drives worldwide technological transformation.