Nubia navix ultra faces controversy over AI assistant and game anti-cheat conflict

The Nubia NaviX Ultra, the world's first mass-produced AI agent flagship developed by ZTE and ByteDance, faced backlash after users reported being kicked offline while playing 'Honor of Kings' due to an 'abnormal device environment' prompt. Doubao Mobile Assistant, the AI assistant on the device, issued an apology, stating it did not interfere with Tencent games or engage in cheating. The incident highlights tensions between edge-side AI systems and game anti-cheat mechanisms. The NaviX Ultra began pre-orders on September 14, 2026, with over 370,000 pre-orders on JD.com by September 15, and was officially released on September 16. Doubao emphasized ongoing communication with Tencent and advised affected users to stop submitting account appeals. The incident underscores challenges in ensuring AI cross-scenario execution efficiency while building trust with third-party software as large models integrate into terminal hardware. Doubao Mobile Assistant, developed by ByteDance, is designed for cross-app autonomous operations based on edge-side large models. The company denied any involvement in game cheating, stating the AI did not engage in illegal clicks or simulated operations. The conflict raises questions about how AI terminals can achieve large-scale commercialization while maintaining compatibility with existing security systems. As AI technology continues to penetrate hardware, balancing execution efficiency with trust mechanisms remains a key challenge for developers.